Enhancing Independence And Wellbeing
Mayflower is dedicated to enhancing the independence, wellbeing, and lifestyle of older Australians. With more than 60 years of experience, we provide personalised in-home care services, state-of-the-art residential aged care homes, and retirement living options in Melbourne.
Enhancing Quality of life choices for our community
Mayflower is a Not-For-Profit (for purpose), non-denominational, community-based organisation created to support the wellbeing of older Australians.
We have been caring for the senior community for more than 60 years.
12,000+
Hours of home care provided
last year.
900+
Meals served to our residents everyday.
Three Specialised Care Areas
Residents & Their Families
We were blown away by the care Mum received at Mayflower. As a nurse myself, I was deeply impressed by the professionalism, dedication, and genuine compassion shown by every staff member. They were not only kind and respectful but also took the time to truly listen and make Mum feel at home. She absolutely loved her stay and is hopeful for a permanent place in the future. We wouldn’t want her to be anywhere else – no other facility could match the standard of care Mayflower provides. Our family is forever grateful.
Melanie’s caring nature and easy-going demeanour make every visit a pleasure. I always feel comfortable and supported in her presence. Thank you, Melanie, for your exceptional care!
Mayflower is an outstanding care facility. My mother has been a resident since Jan 2023 and we are so glad we decided to choose Mayflower. The residents are well cared for. They always look well kept, they are treated with respect and staff are aware of each person's needs and requests. In Lodden, Susan the head nurse sets a wonderful example for her staff. She treats residents like they are part of her family. She goes over and above her duties and keeps family members informed of any issues. Also, Helen the lifestyle coordinator always aims to provide some fun activities and entertainment that the residents love. Overall all staff are wonderful. The facility is always clean and inviting. I would highly recommend this facility to anyone looking for their loved ones.
My family & I want to sincerely thank Sue, all the nurses and caregivers for the wonderful care they gave to my beautiful mother. The staff are fantastic at tending to the vast needs of all the different residents, it’s incredibly difficult but Sue & the staff do it with love & respect!!!! My mother loved Sue very much & Sue loved her, as Sue truly loves all her patients. We need to thank all the wonderful souls whom we trust in their care.
Mayflower is the only place I could live. People are so caring and helpful. If I need to see a physio, they make sure it happens. They are so good at looking after my health and daily living.
The Mayflower Reservoir staff are caring for our mother during the most challenging time in her life. As siblings, we could not have asked for a better place for our mother to be comfortable, looked after and staff so caring for her needs. All the staff are exceptional and are special which makes as siblings feel at ease that our mother is in a safe place. Special thanks goes out to all nursing staff and carers. Thank you
Having had some experience with other aged care centres I cannot recommend Mayflower enough. The staff are so kind and gentle with our Mum. Mayflower has a true sense of community and it shows in the care they provide.
You are all so obliging and generous with your time. Always going above the call of duty and doing extra tasks for me.
Both my husband and I can't thank enough all managers, nurses, carers and everyone contributing at Mayflower for the quality service provided to our mums. From day one all our hopes and expectations have been consistently met and exceeded. This gives us a great deal of comfort knowing that our loved ones are in good, caring and dedicated hands.
Support Our Not-For-Profit Status
We rely on the generous support of financial donors and volunteers who enrich the lives of Mayflower residents in many ways. New volunteers are always welcome and donations of any amount much appreciated.
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At Mayflower, our unwavering focus is on supporting individuals to live well and maintain their independence. We are dedicated to delivering compassionate,individualised care that enriches lives and promotes wellbeing, every day.
Latest News From Mayflower
Frequently asked questions
What is Home Care?
With Mayflower’s personalised In-Home Care services, you or your loved one can live independently and autonomously, with the ability to choose your provider, caregiver and level of service. Whether you’re seeking assistance with daily chores or require more intimate support or nursing care, our compassionate professionals work with you to develop services that meet your needs.
How do I access Aged Care?
Once you’ve decided it’s time to look for an Aged Care home, you can initiate the process in just a few steps: 1) Determine your care eligibility through an Aged Care Assessment. 2) Explore possible facilities, care options and financing details. 3) Choose your preferred provider and submit an application. 4) Review your offer of acceptance and sign the agreement with your new provider. 5) Move in and start making yourself at home.
What is a Home Care package?
Home Care Packages are where the government provides a subsidy to cover the costs of care, services and care management. There are four levels of funding available, which offer coverage for basic care needs up to high-level care needs. The amount you may be eligible to receive, and the additional contributions you might make, will vary depending on your health and financial circumstances.
How do I apply for a Home Care package?
To apply for a Home Care Package you need will to undergo a face-to-face assessment. You can apply for an assessment at myagedcare.gov.au/assessment, or by calling My Aged Care on 1800 200 422. The application can be completed on behalf of a family member or friend, or by your loved one themselves. Mayflower is also available if you would like some support contacting My Aged Care.
