Mayflower Reservoir & Mayflower Edith Bendall Star Ratings
Mayflower Reservoir & Mayflower Edith Bendall Star Ratings – ABN Update and Temporary Removal Explained
If you are searching for Star Ratings for Mayflower Reservoir or Star Ratings for Mayflower Edith Bendall in Pascoe Vale, you may have noticed that these ratings are currently not visible on My Aged Care. Below is a clear explanation of why this has occurred, what the Star Ratings were before the change, and what it means for residents, families and future enquirers.
Why Star Ratings for Mayflower Reservoir and Edith Bendall Are Currently Unavailable
In October 2025, Mayflower completed an administrative alignment of its legal structure. This included bringing Mayflower Reservoir and Mayflower Edith Bendall (Pascoe Vale) under the same legal entity and Australian Business Number (ABN) as Mayflower Brighton.
- New ABN for all three homes: 57 004 507 644
- Effective date: 13 October 2025
This update was a legal and administrative change only. The ownership, management, staffing and care delivery at Mayflower Reservoir and Mayflower Edith Bendall remain exactly the same.
Under current Department of Health and Aged Care policy, when a home is transferred to a new ABN - even if nothing changes operationally - the My Aged Care Star Ratings are temporarily removed. This process can take up to 12 months for the Star Ratings to reappear.
What Were the Star Ratings Before the ABN Alignment?
To support transparency, here are the official Star Ratings for Mayflower Reservoir and Star Ratings for Mayflower Edith Bendall (Pascoe Vale) immediately before the ABN transfer on 13 October 2025.
Mayflower Reservoir Star Ratings (prior to ABN change)
- Overall Star Rating: 3
- Compliance: 4
- Residents’ Experience: 3
- Staffing: 3
- Quality Measures: 3
Mayflower Edith Bendall (Pascoe Vale) Star Ratings (prior to ABN change)
- Overall Star Rating: 4
- Compliance: 3
- Residents’ Experience: 3
- Staffing: 4
- Quality Measures: 2
These ratings accurately reflect each home’s performance immediately before the administrative update and are the most relevant indicator of quality during the transition period.
What the ABN Alignment Means for Care at Mayflower
There is no impact for residents and families. The change was purely administrative.
- Care quality at Mayflower Reservoir and Mayflower Edith Bendall remains unchanged.
- There has been no change in management or the teams who provide daily care.
- All governance, quality and operational systems remain in place.
- Accommodation and staffing arrangements have not changed.
The only visible impact is that the Star Ratings temporarily do not appear on My Aged Care until the system completes the ABN transition.
Mayflower Brighton Star Rating
Mayflower Brighton’s Star Rating continues to be displayed on My Aged Care as its ABN was not affected.
Will the Star Ratings Return?
Yes. Within 12 months the Star Ratings for Mayflower Reservoir and Star Ratings for Mayflower Edith Bendall (Pascoe Vale) will be restored.
